Jackpot City Review – Our Experiences
Jackpot City is one of the oldest and most trusted online casinos. Established in 1998 by Cityviews Group, Jackpotcity.com has helped pave the way for other online casinos. The parent company is also known for brands like Ruby Fortune, Royal Vegas and Spin Palace.
Holding a license with the Lotteries and Gaming Authority in Malta, it has the trust of not only its customers but also gaming software developers, especially Microgaming. Quality is at the forefront of the casino and with that comes a dedicated customer services team, which helps everything run smoothly.
Keeping players and their money safe is essential at any casino, and they do not disappoint. With the latest encryption software, you can rest assured that your funds are secure. Safety is important to us, and it is important to know that a reputable operator is safely holding your money.
What is an online casino if it is not fun? Our experience at this operator has been positive because it is a fun place to sign up to and play your favourite slot or table game.
The live casino has a nice feel about it, and the gaming lobby is complete with all the best live dealer options. Some websites look cheap in the live casino area, but our experiences here are only positive. In this review, we take a look at every detail, which is readily available for Canadian residents.
A trendsetter in many ways, Jackpot City, was among the first casinos to offer a four-tiered Welcome Bonus. It is now a popular option for many online establishments, and we think it us the best way to structure a welcome bonus. What is the best part about it? You do not need to go and search for a bonus code, simply read our review and once you are happy to proceed and click on one of our links to be directed to the website.
The Welcome Bonus is split into four separate bonuses of up to $400 in bonus credits. It is a 100% matched bonus, so if you deposit $1600 across your first four deposits, you receive $1600 in bonus credits. That is a total of $3200 to play with, and it is one of the most significant Welcome Bonus offers around. There are conditions with this Welcome Bonus, so make sure to read the Wagering Requirements section later in this review. There is no Jackpot City Casino no deposit bonus. All bonuses require a deposit to be made.
Bonus campaigns for existing customers
Jackpotcity Canada is known for its quality bonus campaign for existing Canadian players. It is always nice to get rewarded for your loyalty, and they do not miss a beat. It offers prize promotions and match up bonuses, and they offer customers something a little different every time. The prize promotions add some fun to the experience by offering daily, weekly, and monthly promotions where you can win all sorts of exciting products, free spins, holidays, and credits.
Sounds too good to be true? Not every casino has prizes to be won, but this operator likes to enhance the fun. Depending on how much you play and at what level will determine your prize level. Anything from bonus credits to 5-star cruises can be awarded, so it is well worth signing up for. There have also been some exotic holidays given out to loyal players, so who knows, one day you could be jetting off to some exotic location because you have had a spin at an online casino.
Jackpot City Canada has match promotions as well, which offers players regular midweek and weekend percentage match bonuses based on your playing activity. You will receive updates as to your progress, and a notification is sent if you have achieved a bonus. Jackpot City Casino real money bonuses are worth signing up for, and they are available for all customers.
Knowing the wagering requirements is extremely important, especially when it comes to an understanding of the $1600 Welcome Bonus. Once you sign up, you must play through the bonus amount 50x. It is a fair playthrough requirement and sits in line with most wagering requirements. Once you have played through your bonus 50 times, your bonus balance is transferred from your Bonus Balance to your Cash Balance, where you can then make a withdrawal. Any free spins deal have the same wagering requirement of 50x, but this will more likely apply to existing customers.
Playing through your Welcome Bonus can be made quicker by playing particular games. Below is a list of the games and their percentages. As you will see below, playing slots is the best way to play through your bonus, as every dollar spent counts towards the requirement.
- 100% all Slots, Keno and Scratch Card games. (Re-spins on slots count as 10%).
- 8% Video Poker and Blackjack (excluding Classic Blackjack).
- 2% Classic Blackjack, All Aces Video Poker, Jacks or Better Video Poker.
- 0% all Baccarat, Craps, Red Dog, and Sic Bo.
Deposit and Withdrawal
An essential part of signing up to Jackpot City is knowing what payment methods are accepted. Canadian’s have a wealth of options available, which makes depositing funds into your account that much easier. Below are the possible depositing options for Canadian’s wanting to play at Jackpot City.
- VISA Electron
- Interac Online
- Instant Banking
You will notice that many of the popular e-Wallet options are not available for Canadian customers. It is a negative aspect because people enjoy using the likes of PayPal, Skrill, and Neteller to make deposits with online casinos. However, Jackpot City has 12 payment options, and having the available credit and debit card options available is a plus. To make a deposit, you will need to follow the signup steps.
- Follow our links and fill in your details.
- Choose your preferred payment method and make a deposit.
- Enjoy your Welcome Bonus and start playing your favourite slots or table games.
There is a minimum deposit of 10 currency units. For Canadian players, that amounts to $10. If your first deposit is the minimum, you will receive $10 in bonus credits. Making a withdrawal is secure, and all you need to do is click “withdraw,” and you are set to go. Verification of your identity could be asked for if you exceed a withdrawal limit, which is usually set around $2330. If you have any queries about this verification process, feel free to send the team an email or use the live chat option on site. To cooperate with anti-money laundering processes, all funds are held for a screening process before being released. It assures that all money going in and out of the website is safe.
Security and License
Cityviews Group ensures the safety of not only players’ funds but also their personal information. They do use Tracking Technologies, which allows Jackpot City to collect information about your online behaviour, and what device you are using to play with. It is a standard technique for most online casinos to do this and they do not hide the fact, as it is published in full view in the security section on site.
In terms of the licencing for Jackpot City, it is licenced by the Malta Gaming Authority, which oversees many popular Gambling websites. It also has the eCOGRA seal of approval, which ensures the operations are monitored daily. They make sure that the casino is doing everything above board, and it is the main reason why Jackpot City is such a trusted destination. Not only has it been in the game for over 20 years, but its reputation with loyal customers sets them apart from others.
Games and Software
With over 400 games to play, this website has one of the most comprehensive casino games lists in the industry. Whether you want to play slots, table games, scratch cards, or Jackpot City bingo, it is all there and available 24/7. Every game is quality tested to give players the best experience, and it is evident by the selection of games. You will not find a lousy slot game, and that is the sign of a reputable online casino. Some of the more popular games available are the Jackpot City flash games, which brings the fun to life.
Slots & Jackpots
As the name Jackpot City suggests, jackpot slot games are a big attraction. Hosting some of the biggest jackpot games available, such as Mega Moolah and Thunderstruck II, slots is where all the excitement is.
It is very much a casino focusing on the best slot games for Canadians, and they do not disappoint. The sheer number of quality slot games is outstanding, and all the popular titles are there.
You can play Book of Dead, Starburst, and any new game that is released. You can expect to see it at all here.
It also provides slot players with an instant play option. The instant play function takes you straight to the game and has you spinning within seconds.
All in all, we highly recommend this casino for slots players.
Table and card games
Jackpot City is not just tailored for slot players. It has a comprehensive range of table games, which includes Blackjack, Roulette, Baccarat, Bingo, and even Craps, which is not always offered at online casinos.
With various niches of these games, there is something for everyone. Fans of 3-Card Poker, Sic Bo, and Keno will be happy, as all three games are offered.
You can also test these games for free, and the free games department is full of games ready for players wanting to test the waters before laying their money down.
To be a top-ranked provider, you need a cutting-edge live casino, and that is what Jackpot City delivers. They provide you with all your favourite games where live dealers are available.
Adding to the experience of playing, the live casino is for players that want some interaction with other players and dealers. Video streaming is used to bring the dealers to life, and numerous table games are available to play.
The most popular is Blackjack, which features a big range of live dealer options. Your bonus can be used on live dealer games, which includes Blackjack, Roulette, and Baccarat.
It is good to have fun when playing, but a casino needs a quality customer service team. Luckily, JackpotCity delivers in this department.
A 24/7 live chat option is available for all customers, and the team responds very quickly, so you do not need to wait for your questions to be answered.
If live chat is not your thing, you can always leave an email with the team at [email protected] They are also available via their Facebook page, but for fast responses, we recommend the live chat service.
The contact details are available on the site and are easily found. Simply head to the bottom of the page and click on “support” where all the contact details are shown.
Jackpot City Mobile and App
Not wanting mobile players to miss out, you can now play the JackpotCity mobile casino by clicking on the download button. The app is designed for players who want to play on their Android or iOS devices, which includes mobiles, phones, and tablets. It is easy to download, and once you download it, the app is ready to fire. Since entering the mobile market, it has been a success story for this casino, Android users have returned positives reviews, and we cannot fault it. All the games available on the desktop version are made available on the app.
Jackpot City Casino has a VIP Program, and it gives all levels of players a chance to score bonuses. Essentially, the more you play, the higher the level you play, the better the VIP bonuses you receive. There is nothing wrong with rewarding the players that are playing at higher levels, and that is what exactly what they do.
You earn loyalty points by playing slots and other games, which you can redeem for bonus credits. Do not think the loyalty program is for you? Every member gets a loyalty boost of 2500 loyalty points to kick things off. Jackpot City prides itself on giving big and small-level players a chance at cashing in on some loyalty points.
Jackpot City Experiences – Our Conclusion!
Jackpot City Casino has been on the scene for a long time, and it shows. They have seen just about everything an online casino does right, but also what they do wrong. Therefore, Jackpot City has been able to perfect their craft. Below are the positives and negatives of playing real money at this operator:
- Over 400 casino games are available to play.
- $1600 Welcome Bonus offer.
- 24/7 customer service team.
- Exclusive bonuses for registered players.
- Comprehensive live casino lobby.
- No e-Wallet options for Canadians
Jackpot City is one of the best online casinos, and we could not recommend it highly enough. They treat players from all around the globe with respect, and Canadian players are welcomed with open arms. Focusing on customer service, quality games, and overall enjoyable experience, the operator delivers on its excellent reputation.
Frequently Asked Questions
Is JackpotCity licensed to offer online casino games?
Yes. JackpotCity is a fully-licensed online casino and operates under the Malta Gaming Authority. It is also secured by eCOGRA, which ensures the safety of players and your funds. Canadians are legally able to play here, and there are no restrictions for them.
What payment methods are available?
Canadians can deposit at JackpotCity using credit or debit cards, and several other payment options. These include: eCheck, ecoPayz, iDebit, Instadebit, Interac Online, Instant Banking, VISA Electron and Paysafecard.
Some e-Wallet options are not available for Canadians, but are can be available for players in other countries.
Do I have to download any software?
Unless you are playing on your mobile, you do not have to download any software. All games are available on the desktop and mobile versions, with only the mobile version requiring a software download.