Platinum Play Casino Review– Our Experiences
If you are looking for an elegant and sophisticated online casino, look no further. Platinum Play was established in 2004 and it is one of the many excellent casinos that are owned and operated by the Malta-based company Digimedia Ltd. Digimedia brings a wealth of experience to the table with brands like Jackpot City, Spin Palace and Ruby Fortune, so players can rest assured that their gaming experience will be exemplary.
The operator is licensed and regulated by the Malta Gaming Authority (MGA), one of the strictest governing bodies presiding over online gaming today. To further prove their commitment to safe and fair gaming, the website is also certified by e-Commerce and Online Gaming Regulation and Assurance (eCOGRA). Players who sign up from Canada will also be pleased to note that Canadian customer support is available 24/7.
Platinum Play is home to over 700 top-notch online casino games. You will find a huge array of slot games, table games, live games, and more. To ensure that your foray into Platinum gaming starts off on the right foot, they offer new players a generous match deposit welcome bonus of up to $800, spread out over the first three deposits. Our review will cover the bonus structure in more detail a little later on. For now, we will put your mind at rest by stating that although the wagering requirements sit at x50, you can clear them fairly easily by diving into the diverse selection of Platinum slots on offer.
It is abundantly clear that Digimedia have put together an online casino that not only offers fun and excitement, but also provides a safe environment in which to play. To obtain a license from the MGA, casinos must adhere to a strict set of rules pertaining to online security and player safety. The reason Digimedia have achieved such notable success within the industry is that they follow these rules to the letter.
The website is equipped with 128-bit digital encryption technology to ensure that the personal and financial data of every player is fully protected from unscrupulous third parties. Financial transactions are made through trustworthy payment providers and all players are required to verify their identity to ensure that no fraudulent activity can take place within the casino. Should any problems arise, the customer service department are always on hand to help find solutions.
One of the best aspects of Platinum Play is that all their games, excluding live casino, are provided by one of the most trusted names in gaming software: Microgaming. At the forefront of the gaming industry for over 20 years, all of their games are regularly audited to ensure fair play. Microgaming are also quick to update their games and to utilise all the latest technology to guarantee thrilling gameplay.
Most players will be as happy as we were to note that no bonus code is required to claim the Platinum Play welcome bonus. When you are ready to jump in and claim your bonus, all you need to do is follow our link to the Platinum sign-up page. Once you have completed the simple signup procedure and made your first deposit (minimum $10), you will be eligible for the welcome bonus. Here is how it works:
- 1st Deposit – Receive a 100% Match Deposit Bonus up to $400
- 2nd Deposit – Receive a 100% Match Deposit Bonus up to $200
- 3rd Deposit – Receive a 100% Match Deposit Bonus up to $200
Before you decide to make your first deposit, it is important that you pay close attention to the terms and conditions attached to this bonus. As previously mentioned, Digimedia Group owns and operates a number of casinos.
One of the stipulations of this bonus is that if you have signed up and claimed a welcome bonus at one of the brand in the Digimedia Group, you must complete the wagering requirements of said bonus before you are allowed to claim the Platinum Play casino Canada welcome bonus.
Once you have signed up to the website you must claim your bonus within seven days. If you do not claim the bonus within the time frame, the welcome bonus will no longer be available, however; you will still be able to take advantage of the promotions and bonuses that are offered to regular players.
Platinum Play is a member of the Fortune Lounge Casino Group, which means that not only will you earn Loyalty Points while you play games at Platinum, but you will also get a whole host of extra perks. Fortune Lounge regularly hosts huge tournaments with mind-blowing prizes, which are open to members of all their partner sites. If you are lucky enough to end up as a finalist in one of these tournaments, you could find yourself whisked away to an exotic location where you will play for the grand prize, possibly a cruise or an extremely large jackpot.
The Fortune Lounge also run smaller promotions on a regular basis, such as the chance to win free spins or collect scratch cards that unlock special prizes. Each promotion has its own set of terms and conditions, meaning that sometimes you will be given a bonus once you have made a specific deposit and sometimes, you will be handed a bonus just for being in the right place at the right time.
Platinum Play impose a 50x wagering requirement on all of their bonuses. This means that to withdraw any winnings that you may have made when using the welcome bonus, or any free spins, you will first need to ensure that you have wagered the bonus amount 50 times. In other words, if you are given a $100 bonus, you will need to place wagers worth $5000 (50×100) before you can withdraw any winnings.
As far as wagering requirements go, 50x is a little on the steep side, and this is worth noting. However, by diving into the right type of casino games this becomes very reachable.
Some games will help you clear the requirements faster than others, see the overview below:
- Slots, scratch cards and Keno: 100% (except re-spin games which only count for 10%)
- Video/Power Pokers (except Jacks or Better and All Aces): 8%
- All blackjack games (except Classic Blackjack): 8%
- Jacks or Better video pokers, Classic Blackjack, All Aces video pokers: 2%
- All baccarat, craps, Red Dog and Sic Bo: 0%
- Gamble feature: 0%
- All multiplayer tournaments: 0%
Deposit and Withdrawal
Platinum Play has a wide selection of payment options for making both deposits and withdrawals. Once you have completed the sign-up procedure and you are ready to play real money games, head over to the banking section of your account and click on the deposit button, keeping in mind that the minimum deposit is $10. You will then be given these payment options:
- Visa Electron
Making a withdrawal at Platinum Play casino is just as easy. In the banking section, click on ‘Withdrawal’. This time, you will be given a slightly different set of options because not all payment methods can be used to make both deposits and withdrawals. If you made a deposit with Interac, for example, you would need to choose another withdrawal method. The withdrawal options are as follows:
- Bank Wire Swift
- Click and Buy
- Bank Transfer
Once you have chosen your withdrawal method and made your request, your money will be held in your account for 24 hours, during which time you can cancel the withdrawal request to play more games. After 24 hours, the casino will release your funds. The time it takes for those funds to reach your bank account will then depend on your chosen payment method. The maximum withdrawal amount in any 24-hour period is $10,000.
The first time you request a withdrawal, Platinum will ask you to verify your identity. You will be asked to provide the following documentation: a copy of your driver’s license, a copy of a utility bill and a copy of your credit card (back and front) if you used it for a deposit. The customer support team may ask you to verify your identity again at random intervals and is actually required by law to verify your identity upon a withdrawal of $2,330 or more. This may seem irksome, but keep in mind that these security measures are for your own benefit.
Security and License
Platinum Play holds an up-to-date license with the Malta Gaming Authority (MGA) and is accredited by eCOGRA. The MGA is responsible for maintaining good business practices within the gaming industry. To meet the standards of the MGA, the company must ensure that they follow tight operational guidelines and have all the necessary infrastructure in place to keep the site running smoothly and, more importantly, to keep players safe from hackers and fraudsters.
An accreditation by eCOGRA is a sign that the website takes fair play extremely seriously. eCOGRA is an independent auditor and getting their stamp of approval is no small feat. A casino is only as good as its reputation, and Platinum Play is so far unblemished thanks to the fact that they are partnered with such esteemed software providers as Microgaming and Evolution Gaming, both of which are committed to fair gaming.
Games and Software
It is fair to say that the most important element of any online casino is the games library. We are all here to play games, after all, so no matter how good the bonuses or the website security, if the games are not up to standard, you are unlikely to stick around. Platinum Play have partnered with two of the best software companies in the business: Microgaming and Evolution Gaming. The games library features over 700 games and they come in all shapes and sizes. They do not only offer a vast array of slot games, but also provide a decent selection of table games and a particularly excellent selection of live casino games.
Slots & Jackpots
The selection of slot games in the library will satisfy even the most discerning slot game aficionado. The range of games is vast and varied. You will find video slots, arcade slots and reel slots on offer, all with state-of-the-art graphics, intricate game play and engrossing story lines.
Several Microgaming slots have progressive jackpots, which means that the more people that play the slot, the bigger the jackpot becomes. This means there is a chance of winning a life-changing amount of money if Lady Luck is on your side. You can find these jackpot titles, and many more, at Platinum Play: Mega Moolah and Major Millions Progressive.
If you are new to the slot game genre, you can play the games in demo-mode before you make any real money wagers. This will give you the chance to explore the genre and learn the ropes of the games that catch your eye. The best place to start is with the reel slots, because these tend to be the most straightforward. Simply spin the reels and hope for a row of matching symbols. Some titles to look for are: Jackpot Express, Fortune Cookie and Rapid Reels.
You will also find video slots, which differs from any other slot in that it really immerses you into the theme and storyline. Video slots can feature unique gameplay elements, such as a greater number of paylines or a few in-game bonuses and special features. Keep an eye out for these titles: Immortal Romance, Jurassic World and Wicked Tales: Dark Red.
Table and Card Games
Table games refer to all the traditional games that you know and love, such as roulette, blackjack, baccarat and craps. The website houses all these games in a number of variations. If you are a beginner, you will find low limit tables where you can make small bets. Seasoned players can try a table with much higher limits and go all in for the chance of a huge payout.
We are big fans of the table games selection in Platinum Play casino. It is refreshing to come across an online casino that puts a strong emphasis on table games rather than just putting all the focus on slot games. The games library features all three varieties of roulette: American, French, and European. You will find single-hand, multi-hand and gold series blackjack. You will also find both low-limit and high-limit baccarat as well as baccarat gold. Not to mention Keno, craps, and bingo, among many others.
The live games at Platinum Play casino are powered by Evolution Gaming, a software company that has taken live gaming from strength to strength over the years and is largely responsible for the popularity of the genre today. Live casino games are the closest you can come to the thrill of gambling on a real-life casino floor while still enjoying the game from the comfort of your own home. In the Platinum Play live casino, you can find blackjack, poker, baccarat, and roulette, along with less known varieties like Deal or No Deal and Football Studio.
When you are ready to play, all you need to do is click on one of the tables within the live casino section and start playing. Each gaming table is set up in one of Evolution Gaming’s state-of-the-art studios. Here a real-life croupier will deal real cards or spin a roulette wheel. The games are filmed using multiple cameras, and the live feed is streamed directly to your device so that you can interact with the dealer and place bets in real time.
Platinum Play customer service is available 24 hours a day, 7 days a week. You can contact the customer service team via the live chat feature on the website or you can send them an email. In the unlikely event that you experience any problems while interacting with Platinum Play casino, you will find that the support staff are easily reachable, friendly and knowledgeable. Platinum Play also provides a helpful FAQ page.
Platinum Play Mobile App
Players who like to play their games on the go can access the Platinum Play mobile casino via their mobile browser, on both iOS and Android. There is no Platinum Play download needed to play Platinum’s games, which makes mobile gameplay much easier and less hassle. The same goes for those players who prefer to play on their desktop – Platinum Play flash casino means that all the games are playable directly; no need to download games onto desktop.
The team at Digimedia understand the importance of maintaining a loyal customer base, and so they have implemented an excellent loyalty program for regular players. As soon as you sign up for an account and make your first successful deposit the casino will reward you with 2,500 Loyalty Points. Every time you make real money wagers at the casino from that moment on, you will earn more Loyalty Points. The Loyalty Program is made up of different levels. You begin at the Bronze level and you will move up to the next once you earned enough points; eventually making your way to the VIP, or Privé, level.
Loyalty Points can be exchanged for Bonus Credits whenever you choose to do so, which can be used to play games within the casino. As you progress through the Loyalty Program levels, you start to reap the benefits of extra perks. Here is what VIP level players can expect:
- Exciting competitions with amazing prizes
- Bonus offers tailored to your playing style
- A dedicated customer support service
Platinum Play Casino – Our Conclusion!
It is clear that the brains behind Platinum Play casino are guiding this venture with an experienced hand and put player satisfaction above all else. The selection of games is on point, the welcome bonus is generous to say the least and the loyalty program is well laid out and rewarding. A slight downside is that there are only two software providers, and, while they are both excellent, members of Platinum Play will miss out on some of the other stellar games on the market. However, this fact does not prevent Platinum Play from being one of the best online casinos in the business, so be sure to give it a try.
Frequently Asked Questions
Is Platinum Play licensed and safe?
Yes, Platinum Play is licensed by the Malta Gaming Authority.
What payment methods are available?
Platinum Play offers a large range of payment methods. You will find Visa, MasterCard, Neteller, Skrill, bank transfer and Trustly among others.
Do I have to download any software?
No, all the games at Platinum Play can be accessed through your PC or mobile browser.