SuprPlay, the company behind VoodooDreams is a relatively new but very ambitious player in the online gambling industry. Besides this brand, SuprPlay operates NYSpins and Duelz. The Website is completely in voodoo style. So it looks a bit dark and gloomy.
VoodooDreams is operational since 2016 and holds the two most important licenses in the gambling industry. The licenses are registered in Malta and the UK. The Maltese and British gambling authorities are known as very strict and obtaining a license of one of these authorities is a big deal in the gambling industry.
Players from over 50 countries are excluded from playing at the online casino. The good news is that Canadian players are more than welcome to try their luck.
The customer support is approachable in the following languages Norwegian, English, Finnish, German, and Swedish.
VoodooDreams Casino Review
SuprPlay Limited is a subsidiary of SuperNation Ltd and operates VoodooDreams, NYSpins, and Duelz casino. The ambitious company is doing this since 2016 and we have to conclude: so far so good.
Voodoodreams casino has something magical because of the voodoo theme. If you are not into theme, we think that this might not be your casino. However, if you do like a bit of magic and are open to gamification in the form of spells then VoodooDreams is your place to be.
Besides the Maltese and the British license, VoodooDreams also holds a third license. This license is registered with the Swedish Gaming Authorities. Additionally, all data in and around the casino is SSL encrypted so real money players can place bets without worrying about safety or security.
If you still have comments or concerns, you can always ask your question to one of the customer service representatives who can be reached via email or live chat.
Upon creating a new account at Voodoo Dreams you can opt-in for a welcome bonus. The offer consists of 100% match bonus up to 135 CAD and 200 free spins on the slot Book of Dead. The 200 spins will be given to you in increments of 20 free spins per day for 10 consecutive days.
The promotion needs to be wagered 30 times before cashing out. So, when you deposit 100 CAD, you will need to wager 100 CAD + 100 CAD (bonus) x 30. This is reasonable and is comparable with the average wagering requirements in the gambling market.
The minimum deposit for the welcome bonus is 30 CAD and when playing with a bonus the maximum bet per spin is 7 CAD.
VoodooDreams Casino does not make use of any bonus codes so to enjoy the welcome casino package, players need to click the Play Now button.
Bonus Campaigns For Existing Customers
Voodoo Dreams not only offers bonuses for new players. Existing players also receive extra bonuses regularly. The loyalty program provides the opportunity to save for these bonuses. VoodooDreams does not offer any bonuses to existing players outside the loyalty program.
The loyalty program is not the most simple in the casino market. We will dive into the details later in this review, but it comes down to collecting points and exchanging them for free spins, and several deposit and no deposit bonuses.
All bonuses, except for the welcome bonus, need to be wagered at least 40 times before cashing out. Also, not all casino games contribute the same to wagering the bonus. Below is an outline of the contributions per game.
- Video slots, Classic slots & Jackpot slots: 100%
- Scratch games: 100%
- All Roulette 5%
- All Video Poker: 5%
- All Blackjack & Baccarat games including Punto Banco: 5%
- 3-card Poker, Oasis Poker, and Red Dog: 5%
- All Live Casino tables: 5%
- Other table games: 40%
There are around 30 to 40 slots that do not contribute at all to the wagering requirements. You can see the list of slots on the bonus terms and conditions page on VoodooDreams’ website.
Deposits and Withdrawals
All important deposit methods are available at VoodooDreams. So you can use eWallets like Skrill and Netteller or you may use the MasterCard, Visa, or Trustly options. We do not like the fact that you are charged 2.5% when depositing via MasterCard. However, we do like the maximum withdrawal limit of 1,552,700.00 CAD.
The minimum deposit is 30 CAD, which is also the minimum for withdrawals. Withdrawals are processed instantly for eWallets and they will take up to 4 bank days in case you decide to use MasterCard or VISA.
Is VoodooDreams legit?
Voodoo Dreams has a three licenses. The British and Maltese licenses are the most appealing. The UK license is only of value if you live in the UK. If you do not live there, the Maltese license applies.
We attach more value to the fact that VoodooDreams also has a Swedish gambling license since 1 January 2019. Owner SuprPlay was among the first gambling sites like Unibet, Betsson, Leo Vegas, and the Swedish State Lottery to receive the Swedish license.
Thanks to all these licenses, you can be assured that this casino has enough money to pay out prize money, that the games are fair, and that your data is safe. Especially since on top of all licenses, VoodooDreams encrypts all its data with an SSL encryption.
Games and Software
With over 1,100 casino games to choose from at VoodooDreams Casino, players will not be bored soon. All games from prominent casino game providers, including NetEnt, Microgaming, and Play’N Go can be searched by using the search box on the landing page.
Most prominent casino game providers, including NetEnt, Microgaming, and Play’N Go.
You can easily navigate to “Top Picks” for the most popular games or the full Slots portfolio. There’s a score of jackpot slots neatly categorized and a Table Games section too for Roulette, Blackjack, and Baccarat players.
There’s of course also the popular Live Casino powered by Evolution Gaming and Netent with games like Lightning Roulette and Caribbean Stud Poker. Under ‘Others’, you can find Video Poker by Microgaming, scratch, Keno, and Bingo, among others.
Slots & Jackpots
Voodoo Dreams offers an excellent range of online slots. In addition, Voodoo Dreams chose quality instead of trying to put as many different online slots on the website as possible. You’ll find slots from just about any popular game provider. Only drawback is that the slots are limited to the more popular slots from each provider instead of the full range.
In a nutshell, you can find the following at Voodoo Dreams:
- Popular Big Time Gaming slots, such as Bonanza and Danger High Voltage.
- Slots like Twin Spin, Starburst, Gonzo’s Quest, and Vikings from NetEnt.
- Quickspin slots such as Sakura’s Fortune, Big Bot Crew, Spinions Beach Party and Big Bad Wolf.
Table and card games
If you navigate to the ‘table games’ category on the Voodoo Dreams website, you will notice that you can only select Punto Banco, Pontoon, and Oasis Poker. All other table and card games like Blackjack and Roulette can be found in the live casino. More details can be found in the live casino section in this review.
The live casino at VoodoDreams comes from Evolution Gaming. That means you can find a wide choice in terms of game variants and betting limits.
In the live casino of Voodoo Dreams you can choose from:
- Baccarat: Diverse variations of Baccarat like No Commission Baccarat and Dragon Tiger.
- Blackjack: Blackjack enthusiasts have a larger selection of variations to choose from.
- Roulette: Roulette fanatics can play the variants American Roulette, Double Ball Roulette, and Lightning Roulette from 0.22 CAD per game.
- Other table and card games: You can also play Dream Catcher, Top Card, Casino Hold’em, Ultimate Texas Hold’em, Three Card Poker, Texas Hold’em Bonus, and Caribbean Stud Poker against live dealers.
There are also gaming tables where you play from a real, land-based casino, such as the casino at the Marriott hotel in Bucharest or the Dragonara Casino in Malta.
The customer service at VoodooDreams is available 24 hours a day, 7 days a week in multiple languages including English. You can send the customer service an e-mail message, but it is much easier and faster to contact the help desk via live chat. Representatives are responsive and knowledgeable.
The customer service is also reachable from a mobile device, so wherever you are, you will always be able to submit your complaint, comment, or question to one of the available agents.
The mobile version of Voodoo Dreams casino has been fully optimized to get the spiritual and mystical feeling on your mobile device. The casino feels responsive, quick, and user-friendly.
The layout of the mobile casino adjusts automatically to your screen and makes the experience even more user-friendly. Where you see the menu on top of the screen when accessing the casino from your desktop, you will see the menu at the bottom in the mobile version. Ideal for tapping with your thumbs.
The mobile casino of Voodoo Dreams Casino is supported on any Android, iOS or Windows-based phone or tablet.
Voodoo Dreams has a rather complicated savings program. You can collect two types of points: Spirit Points and Experience Points. Experience Points are required to move up in levels within the VIP program. The Spirit Points can be exchanged for the bonus, also called ‘spells’.
There are 4 bonus categories and within each category there are 24 levels.
- Blood Magic: you receive a set amount of free spins on your next deposit.
- Dark Magic: earn a deposit bonus.
- Light Magic: earn a larger deposit bonus.
- Spirit Magic: get real money without play-through requirements.
You can also earn SP and XP in “Duels”. In these duels, you compete against other players who play at Voodoo Dreams. A duel between 2 players lasts 10 minutes. You can choose your strategy, from very defensive to very aggressive. The strategy determines how much damage you do to your opponent, but also how much damage your opponent does to you.
VoodooDreams Casino – Our Conclusion!
Voodoo Dreams has everything to become a great casino with a creative theme, responsive customer service, good loyalty program, and a large selection of games. However, there is still work to be done.
The welcome offer is not the most generous and players on the internet are complaining about the long account verification process. Everyone gets their money, but some complaints show that it sometimes takes far too long. Reliable casinos do account verification because it is required by law within the European Union. However, such verification should be handled quickly and without unnecessary hassle.
+ Creative user-friendly design for both desktop and mobile casino
+No Withdrawal limits
+ Comprehensive VIP program
-Welcome bonus is not generous
-Long account verification process
Frequently Asked Questions
What are VoodooDreams Withdrawal Times/Limits?
VoodooDreams does not have any withdrawal limits. Overall, they mention the following time frames on its site: Visa and MasterCard withdrawals: 2-4 banking days, eWallet Withdrawals: Same day
Do they offer Free Spins?
VoodooDreams offers 200 free spins on the slot Book of Dead as part of their welcome package. The 200 spins will be given to you in increments of 20 free spins per day for 10 consecutive days.
Do I need a bonus code?
No bonus code is required to enjoy the welcome package, but players need to click the Play Now button to enjoy the bonus.